OPERATIONS ADMINISTRATOR

DUBAI, UNITED ARAB EMIRATES (FULL TIME)

*Immediate Availability Required*

The Opportunity

We are looking for a highly structured and focused Administrator to support the Operations team. The role will require someone who is highly organized, able to manage multiple tasks at once and can plan and schedule rosters of internal team members and supplier services.

 

The person will be tasked with ensuring that all activities are coordinated and planned to military precision. The candidate must be experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. You should be well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

 

It is essential that this candidate is able to take initiative and find new and creative solutions to organizational challenges, leveraging all of the technology options that are now available to operations professionals.

 

Maison Privee will ensure that the Operations Administrator will have the opportunity to grow within the company and gain invaluable experience of setting up the processes to ensure that the company is a success.

 

The role will report to the Service Delivery Manager.

Responsibilities

  • Organize service delivery operations and procedures

  • Coordinating resolution tasks for challenging situations, whilst keeping the customer informed of their actions (challenging situations may include maintenance, technicians, contractors, cleaners, etc.)

  • Prioritizing tasks and communicate effectively with colleagues which is essential for the daily running of the operations

  • Reviewing the arrival list daily and assists in ensuring the apartment preparation and distribution of welcome amenities

  • Find creative solutions to organizational challenges through new technologies and latest best practices

  • Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands

  • Organize and schedule meetings and appointments

  • Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time

  • Act as gatekeeper for public email accounts and distribute emails to relevant employees

  • Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored

  • Ensure that results are measured against standards, while making necessary changes along the way

  • Monitor and maintain supplies inventory

Skills & Experience

  • Ability to work in shifts based on rotating daily roster. Our guests touch down from dawn until dusk, including on weekends and holidays.

  • Excellent communication skills.

  • Attention to detail with a strong work ethic.

  • Socially adept interpersonal skills with a confident phone manner.

  • Good skills with numbers.

  • Able to take on a task and see it through to completion.

  • Excellent time management and organisation.

  • Ability to develop and oversee process and controls to ensure consistency in delivery

  • Able to work positively in a diverse environment

  • Ability to work under pressure and in a fast-paced environment

  • UAE driving licence preferred

Professional Experience

Experience within operations and business administration

 


Languages
English (fluent).

To Apply

Please send your résumé, along with a cover letter explaining why you are a good fit for this role to careers@themaisonprivee.com with the words 'Operations Administrator' in the email subject. Applications which do not have an accompanying cover letter will not be considered.